SCOTS logo


Privacy Policy

This website is operated by the Society of Chief Officers of Transportation in Scotland (SCOTS).


When you use the website, we collect certain information or data about you. This includes:


  • Your IP address and hostname
  • Your web browser version
  • The pages you visit
  • The previous website address from which you reached us, including any search terms used
  • Other information submitted in forms, for example your email address when you fill out the contact form.


We DO NOT collect any personal data, apart from information that you volunteer, e.g. when you fill in a form on our site. When you do that, we will only use the information for the purpose you provide it.


What do we use the information for?

We use the data we collect to:


  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you’ve asked us to


We will only use the information for the purposes specified. We will never attempt to identify individual visitors to the site, nor associate the technical data collected with any individual. We will never pass the information and data we collect to a third party, unless we are legally obliged to.



Cookie Policy

The SCOTS website puts small files known as ‘cookies’ onto your computer. For more information about cookies, see ‘What are Cookies? Computer Cookies Explained'.


There are two types of cookie used on this site:


  • Required – these cookies are necessary for the site functionality
  • Performance and tracking – site visitors can disable these cookies.


Most browsers allow you to turn off cookies or customise your settings for cookies. To find out how to do that, see the Help settings on your browser. Please note that if you turn off cookies or change your settings, some features may not work correctly.


How do we use cookies on this site?

Measuring site usage

We use analytics recording software to collect data about how you use our website. We do this to help make sure the site is meeting its users’ needs and to help us make improvements.


This software stores information about:


  • the pages you visit and how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site


It does not collect or store your personal information.


Our introductory message

You may see a pop-up welcome message when you first visit the Improvement Service website. If you click on 'Accept Cookies' we’ll store a cookie so that your computer knows you’ve seen it and not to show it again.